Get in Touch With Us
Whether you have a question about how we review and rank online casinos, want to flag an inaccuracy, or simply have something useful to share, this page explains the best way to reach us and what happens after you do.
How to Contact Us
Email is the most reliable way to get a message to our team. We read every submission ourselves and aim to reply within two working days. Reach us at [email protected].
To help us get back to you quickly, a brief description of your enquiry in the subject line is appreciated. It means your message goes to the right person straight away rather than sitting in a general queue.
What You Can Write to Us About
We receive messages on a range of topics. The most common ones are listed below, but nothing is off the table.
- Content questions — If anything on our site about US online casinos, bonuses, payment methods or licensing is unclear, ask us. We will do our best to give a straight answer or point you to the right place.
- Corrections and updates — Accuracy matters to us. If you have spotted information that looks out of date or does not match your experience, please let us know. We investigate every flag and update the relevant page where warranted.
- Suggestions and new topics — Have a question about a casino or a gambling topic that our site does not yet cover? Reader suggestions genuinely shape our editorial calendar.
- Commercial and partnership enquiries — If you represent a brand or organisation and want to explore working with us, introduce yourself and outline what you have in mind. We review every approach on its merits, and commercial relationships do not influence our editorial rankings.
- Responsible gambling concerns — If you or someone close to you is finding it difficult to stay in control of gambling, please mention it in your message. We will point you towards support resources that can help, including the National Council on Problem Gambling helpline at 1-800-522-4700, available 24 hours a day.
- Technical issues — Broken links, display problems or anything that is not working as it should — we want to know so we can fix it.
What to Expect After You Write
Every message is read by a member of our team. We do not use automated replies as a first response; you will hear from a person who has actually read what you sent.
Our usual turnaround is two working days. During particularly busy periods that may stretch slightly, but we will always follow up. If your enquiry is time-sensitive, say so in your message and we will do what we can to prioritise it.
How We Review and Rank Casinos
A common reason people contact us is to ask how our rankings work. Here is a brief summary.
Our team researches each casino by examining its licensing status, the range of games it offers, its accepted payment methods for US players, bonus terms and conditions, and the quality of its customer support. We assess only casinos that hold a valid licence from a recognised authority — state-level regulators in the US where applicable. Commission does not buy position; a casino cannot improve its ranking by advertising with us.
The key factors we weigh when assessing a new online casino include:
- Licensing and regulatory standing in the US market
- Security measures, including HTTPS encryption and data handling
- Game variety and software quality, including RNG certification
- Bonus value alongside the real conditions attached — wagering requirements, time limits, game restrictions and maximum withdrawal caps
- Deposit and withdrawal options available to US players, and how long payouts take
- Responsible gambling tools such as deposit limits, session timers and self-exclusion
If you believe we have got something wrong about a specific casino, email us with the detail and we will look at it.
A Note on Editorial Independence
sportsopendata.net earns commission when readers follow links to casino partners and register or deposit. That commercial relationship is disclosed on every relevant page. It does not determine which casinos rank highest, which ones receive criticism or which ones we choose to cover at all. Our editorial positions are formed independently, and every write-up includes genuine limitations alongside the strengths.
If you have concerns about how a specific piece of content was produced, or feel a ranking does not reflect a casino's real standing, we welcome that conversation.
Responsible Gambling — Where to Find Help
We include this on every contact page because we know that not everyone writing to us is doing so for editorial reasons. If gambling has stopped being enjoyable, or if it is affecting your finances, relationships or wellbeing, support is available right now — no appointment needed.
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- Gamblers Anonymous: gamblersanonymous.org — peer support meetings across the US
- National Council on Problem Gambling: ncpgambling.org — state-by-state resources and treatment finder
Most licensed online casinos also offer self-exclusion tools, deposit limits and cooling-off periods directly within your account settings. Setting these before you play is one of the most practical steps you can take.
We appreciate you taking the time to visit this page. Whatever your reason for reaching out, we will give your message the attention it deserves. Write to us at [email protected] and we will be in touch.